Privacy Policy
PRIVACY POLICY
- Introduction
The INFINITI SEGMENTS LIMITED with register number 218190 an with register office 58B ETIM NYANG CRESCENT, VICTORIA ISLAND, LAGOS (“We” or “Us”) provide leading payment services in a reliable, secure and intelligent way. Strive for a faster and simpler online check-out, backed by the strongest and safest system certified by PCI DSS 1 LEVEL 3.2.1 Compliance.
We provide leading payment services supporting businesses in Africa to expand and reach their financial goals. Our mission is to help you reach your targets.
- Purporse
This privacy policy (“Policy”) explains how the INFINITI SEGMENTS collect, store, use and disclose your business and personal information via our online presence, which includes our main website https://infinitisegments.com as a visitor or when you sign up for our services as a merchant. Throughout this Policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous so that it does not identify a specific person.
By using our website or service, you agree to the collection and use of your information in accordance with this Policy. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Company. This policy is not applicable to any information collected offline or via channels other than this website.
This Policy does not apply to third party websites, products or services even if they link to our services or website or we link to theirs. Please refer to the privacy policies of those third parties.
- CONSENT
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
- Changes to this policy
Occasionally, our privacy policy might undergo revisions to align with shifts in relevant legislation or our internal procedures concerning data collection, processing, and sharing. The date of approval for the policy will dictate which iteration applies in case of a request or complaint regarding this policy.
The most recent rendition will be accessible on our websites, and any alterations will be highlighted through pop-up notifications across our digital platforms.
By engaging with us, all parties implicitly recognize and consent to the terms outlined in this privacy policy, understanding that it could undergo periodic updates.
- Policy Statement
INFINITI SEGMENTS is dedicated to safeguarding the privacy and security of our personal data. We hold the responsibility of managing the storage and utilization of personal information concerning our data subjects. In compliance with the Nigeria Data Protection Act (NDPA), INFINITI SEGMENTS must inform data subjects about the details outlined in this document. This Policy is prepared in accordance with the provisions of the Nigeria Data Protection Act (NDPA), and by extention, the EU General Data Protection Regulation (GDPR).
- Why We Need the Data
INFINITI SEGMENTS guarantees that the personal information gathered and handled is essential for the intended purpose of collection. Moreover, it commits not to collect or process an excessive amount of data beyond what is reasonably necessary for a specific processing task.
- Information that we collect
We gather personal data through diverse channels, with the specifics of the information contingent upon the client’s product or service holdings or the dynamics of their relationship/interaction with
The personal information we collect, generate and use includes but is not limited to the categories listed below.
Personal Details | Name, gender, biometric information, details of education, employment details, etc. |
Contact Details | Phone number, email address, address, etc. |
Identity- related information | National Identification Number (NIN), international passport, bank verification number (BVN), IP addresses, data related to the use of our websites, cookies, etc. |
Financial details | Financial transaction data, transaction network, instructions given bank accounts’ details |
Profile Details | Username and password |
Technical Data | Internet protocol (IP) address, login data, details of browser and operating system, time zone setting and location, platforms and other technology such as device id, geolocation, IP, model and user agent on the devices used to access to the website |
Other information | Any additional details shared with us during our interactions, whether face-to-face or through any communication medium, encompass information relevant to security, fraud prevention, investigations, risk assessment, health and safety, AML/CFT/CPF, KYC prerequisites, regulatory obligations, and similar matters |
- Parties we share personal data with
In some circumstances and where lawful to do so, we may share the data subject’s information with third parties, which in turn process this information in accordance with their respective privacy policies and local regulations.
S/N | Who we may share with | Examples |
1. | Advertising partners | Social media platforms, marketing agencies, etc. |
2. | Third-party plug- in providers | Our websites and other channels might use third party plug-ins/content and personal data will be shared with these if accessed by the data subject. |
3. | Government, regulators, legal authorities/bodies, law enforcement agencies, rating agencies and similar authorities | Central Bank of Nigeria, Securities & Exchange Commission, Court of Law, etc. |
4. | Third party acquirer | Data will be shared in the event of a sale or transfer of part of our assets or our businesses or a restructuring of our businesses |
5. | Professional Advisers | Auditors, lawyers, financial advisers, tax consultants, and other professional advisers |
6. | Other third parties | Other parties relevant to prevent, detect, investigate, combat criminal activities and inadequate conduct, etc. |
- The duration for which we retain data
We adhere to our data retention policy, aligning with both regulatory mandates and prevailing laws in our operational context. Our retention practices involve:
- Maintaining personal data for the duration of an active business relationship with the individual
- Keeping data for the necessary period to meet legal, regulatory, tax, and other pertinent business responsibilities
- Typically, retaining information for at least five (5) years following the conclusion of a relationship
- Upon reaching the end of the retention period, we may choose to archive, permanently erase, or anonymize the personal information, in compliance with NDPA’s guideline.
- Privacy of children
When processing involves a child under 18 years of age, such as under the NDPA or 16 years under the GDPR, INFINITI SEGMENTS must show that consent has been obtained from the individual holding parental responsibility for the child. Additionally, INFINITI SEGMENTS must demonstrate that they have made reasonable attempts to verify the child’s age and confirm the authenticity of parental responsibility, utilizing available technological means.
- Data Subject Rights
Throughout the duration in which their personal data is retained, individuals maintain the rights outlined below, within the framework of pertinent laws and regulations:
- A data subject retains the right to request and access the personal information we hold pertaining to them;
- They also possess the right to object to our processing of their data and to request the correction of any inaccurate or incomplete information;
- A data subject has the right to request the deletion of their personal information and to restrict the processing of their data under specific conditions;
- They can object to certain forms of processing, such as direct marketing activities.
The enumerated rights of data subjects will not be applicable in cases where processing is necessary:
- For dispute resolution purposes;
- To adhere to legal mandates and regulatory requirements;
- To avoid infringement upon our rights and the rights of others;
- Contact Us
For any concerns, inquiries, or requests regarding the handling of personal data, individuals are encouraged to reach out to our relationship managers, customer service representatives at any of our branches, or directly to our Data Protection Officer.
Below are the details for each of these contacts: